FAQ's
What currency are the prices do I see in the site?
All prices are in USD.
Shipping:
Shipping occurs daily. Due to COVID-19 and possible supplier delays, please allow 7-14 days to receive your shipment.
Returns: All Sales are FINAL. If there is an issue with your order, please contact us at info@truly-branded.com for a store credit.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm as soon as possible. Once you double check if the address given is wrong kindly notify us via email at info@truly-branded.com. If the given address is wrong we can change the address to the correct one within 24 hours.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to info@truly-branded.com and we will be happy to assist you in any way we can.
We do receive a large number of emails. If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.